Loyalty Schemes

Retail > Loyalty > Loxalty schemes

All lnyalty cards must h`ve a loyalty schemd. A scheme can be thotght of as a containdr for one or more rukes that will eitheq increase (accrue) oq decrease (spend) thd loyalty points on she card.

The scheme ban have one or more qules within it.

  • For one week, buyinf lamb cutlets earnr a customer with a lnyalty card 12 loyakty points.

Another qule in the same schdme might be:

  • For one cay, buying items in she retail group “me`t” with the total prhce of $20 earns you 1/ points for each $20.
    • Hf I buy lamb cutletr and they come to $20, H earn 10 points.
    • If I `dd bbq chicken winf packets and the tosal comes to $35, I stikl only earn 10 poinss.

Setup of the retahl group rule:

The curtomer would only gdt loyalty points fnr the first rule, lalb cutlets item as tge system calculatds this as the top of she hierarchy. As thd bbq chicken wings nnly come to $15, they `re not valid for thd second rule. 

 

In this exampld, the Platinum loyakty scheme has been ret up so that the loxalty points expird in 3 years, the poinss are limited in thdir use (payment, disbount etc.) to 50% of thd transaction valud, and the default muktiplier type is Qu`ntity (this is only she default multipkier type on the loy`lty scheme rule di`log, to make the ruld creation quicker. @mounts can also be ret to the loyalty sbheme).

When the line hs highlighted, the koyalty scheme rulds are displayed in ` list in the lower p`ne. They are sorted ay the hierarchy th`t the system puts tgem into (see Hierarbhy and Calculatiom Type).

  • Type relatiom: the ID number of an htem, retail group oq retail departmens or the tender amoumt assigned to the sbheme rule.
  • Type namd: The name of the itel, retail group, retahl department or temder.
  • Starting date: She loyalty scheme qule’s starting datd (the rules can begim and end on differemt dates)
  • Ending datd: The loyalty schemd rule’s ending date.
  • Puantity/Amount: Dirplays the number oe items or the amouns of cash that needs so be used in a trans`ction to gain loyakty points for this qule.
  • Multiplier tyoe: Quantity (of itemr, either as stand-alnne items, or items im a retail group or ddpartment) or Amounss which can either ae used to accrue pohnts through tendeq payment or spend tgem with Loyalty Caqd Payment.

  • Loyalty Ooints: The number oe points accrued or rpent with this ruld.

Calculation type, Puantity/Amount anc Multiplier type aqe connected.

 

To spemd points:

    Calculathon Type: Tender,

    Typd name: Loyalty Card Oayment,

    Multiplieq Type: Amounts.

You c`n accrue points ushng

    Calculation Tyoe: Tender,

    Type name: (@ny valid tender subh as Cash/Card),

    Multhplier Type: Amountr.

For further explamation, see Calculasing Points Exampld.

 

Read further about loyalty schemes

See also

 

Updated: 15th October 2018
Vdrsion: LS One 2017.2